From 1st December 2014 it has been a contractual requirement that all GP practices undertake the NHS Friends and Family test (FFT). The first two questions have been set by NHS England. The purpose of the question is to give patients the opportunity to provide feedback on their experience that can be used to improve services. The test should take no more than a couple of minutes and we would be very grateful for your response.
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111 is the NHS non-emergency number. It’s fast, easy and free. Call 111 and speak to a highly trained adviser, supported by healthcare professionals.
How likely are you to recommend this Surgery to friends and family if they needed similar care or treatment? Please spend 2 minutes to take the Friends and Family Test.
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